Amazon Fire TV
Before you start
Have the email address and password of your Crystal TV account ready, and make sure your device is connected to the internet.
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Step 1
Turn on your Amazon Fire TV and check that it's connected to the internet.
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Step 2
Open the search (magnifying glass) in the Fire TV menu.
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Step 3
Search for “[PLACEHOLDER: app name]”.
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Step 4
Select the app and choose Install (or Get).
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Step 5
Open [PLACEHOLDER: app name] and sign in with your Crystal TV account details.
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Step 6
Pick a channel or video to check that everything plays.
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Tip
Restart your Fire TV after installing: hold Select and Play/Pause for 5 seconds.
Still stuck?
Tell us your device model and which step you're on, and we'll walk you through it.