Privacy policy

This page is a draft. Fields marked [PLACEHOLDER] must be completed before launch.

Who is responsible

[PLACEHOLDER: company name and address]

Email: [PLACEHOLDER]

About this website

This website only provides support information. It has no forms and no user accounts, and it does not collect data through forms.

Server log files

When you visit this website, our hosting provider (Namecheap) automatically processes technical data such as your IP address, the date and time, the page visited and your browser type, to deliver the website securely.

Storage period: [PLACEHOLDER]

Cookies

We set two small cookies: “lang” remembers your language and “consent” remembers your cookie choice. Both are kept for one year.

The live chat is only loaded after you click Accept or a chat button.

Live chat (tawk.to)

Our live chat is provided by tawk.to Inc. When the chat loads, tawk.to processes your IP address, browser information and the messages you write, and sets its own cookies.

[PLACEHOLDER: link to the tawk.to privacy policy and the safeguards for transfers outside the EU/EEA]

WhatsApp, Telegram and email

If you contact us on WhatsApp, Telegram or by email, we process your phone number or email address and your messages in order to answer you. These services are operated by third parties under their own privacy policies.

Legal basis

[PLACEHOLDER: legal basis for each processing activity]

How long we keep your data

[PLACEHOLDER: retention periods]

Your rights

You have the right to access, correct and delete your personal data, to restrict or object to its processing, and to data portability. You can also lodge a complaint with a data protection authority.

To use your rights, write to [PLACEHOLDER].