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Android phone & tablet

Before you start

Have the email address and password of your Crystal TV account ready, and make sure your device is connected to the internet.

  1. Step 1

    Turn on your Android phone & tablet and check that it's connected to the internet.

  2. Step 2

    Open the Google Play Store.

  3. Step 3

    Search for “[PLACEHOLDER: app name]”.

  4. Step 4

    Select the app and choose Install (or Get).

  5. Step 5

    Open [PLACEHOLDER: app name] and sign in with your Crystal TV account details.

  6. Step 6

    Pick a channel or video to check that everything plays.

Tip

If playback stutters, close other apps running in the background.

Still stuck?

Tell us your device model and which step you're on, and we'll walk you through it.

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